• I forgot my password, how do I retrieve it?
• I have gone to your web site, and asked you to send me my password. And each time I never receive it.
• Every time I input my log in details and to view my messages it keeps on going back to my log in details.
• I ordered a postal address a couple of days ago but I have never received it.
• I have tried to forward the following letter through your email forwarding system. When I hit the send button, there is no indication that the mail went through and there is no deduction from my credits. Can you tell me what I did wrong?

I forgot my password! How do I retrieve it?
You can easily retrieve your password from the "forget password" form. All you need is to enter the e-mail you used when registering at our site and all registration information will be sent to your e-mail address. If you do not receive it, please, contact us: it is possible that the system wouldn't recognize your e-mail, OR there are certain e-mail filters for your regular email address and you just do not receive the letter our program sends you in reply to your request.

I have gone to your web site, and asked you to send me my password. And each time I never receive it.
The only possible problem is e-mail filters for your regular email address and you just do not receive the letter our program sends you in reply to your request. (Please check your spam filter on the account)

Every time I input my log in details to view my messages it keeps on going back to my log in details.
Our web-site uses "cookies". If you are not able to work with your account and return to the login page, the solution is setting the correct "level of security" for cookies: set the security to allow ALL cookies from this site. The same problem may be caused by settings of the proxy-server.

I ordered a postal address a couple of days ago but I have never received it.
The postal addresses orders are processed manually, so allow us 24 to 48 hours. We received your order for postal address and send the addresses you ordered to your e-mail. If it is more than 24 and you have not received addresses you have ordered from us - check spam or other filters for your regular email account - it can just happen that you can't receive any mail from us - and send us a request to repeatedly send you an e-mail with addresses.

I have tried to forward the following letter through your email forwarding system. When I hit the send button, there is no indication that the mail went through and there is no deduction from my credits. Can you tell me what I did wrong?
The problem is: the part of your letter is in Russian, and due to the wrong settings for the encoding each Russian letter acquires several digits code. We advise you to send your letters in English, all your letters are translated for girls. However, if you still want to send your letter in Russian, please, send your letter as attached .doc file to service@abridefromodessa.com, do not forget to mention the ID and the name of the woman your letter is for, we will register the letter manually and forward it for you.